In order to sell, you need to know who your buyers are. Buyers are all complex individuals but at the root of their personalities, we can be grouped into 1 of these 4 categories to help us better market to our clientele.
The importance in knowing the difference between the buyer types is that your goal is to sell to all 4 of them simultaneously, which can be hard to master. But after hearing about these you might start to notice a trend in your past clients that could all be in one of these categories because usually buyer types sell as if everyone is the same buyer type as them.
- The Socializer
- The Socializer loves getting to know the personality behind the business.
- They run their most important decisions by their peer group because they want the opinions of others
- It’s important to them that a business that they are buying from comes off as authentic.
- They like being apart of a “brand family” or a community.
- How to sell to The Socializer
- Put in effort to reach out to your clients and loyal following.
- Introduce yourself and the why behind your business often.
- How can you add a community aspect to your business? Client referrals? A membership? Sharing client success stories?
- The Director
- The Director consumes info quickly and wants to make a purchase decision quickly.
- They likely will only read half of your sales page and skim for the important details.
- How to sell to The Director
- Include numbers and facts that get straight to the point.
- Use bulleted lists. Consider skipping the fluff if majority of your buyers are directors.
- Highlight what working with you will do for them. What can they get out of it?
- The Thinker
- The hardest person to sell to because they want to know absolutely everything before buying. They are known as the skeptics.
- They need to weigh the pros and cons before buying.
- They will read every word of the sales page. They don’t like being rushed into making a decision.
- How to sell to The Thinker
- Include detailed information in your sales pages like charts and comparison diagrams.
- The copy on the page needs to be organized to tell them a story and completely go through the who, the what, the why.
- Avoid scarcity language as they like time to think and make a decision.
- Include a lot of reviews on your website and/or sales pages.
- The Relator
- The Relators are highly empathetic individuals who are looking for unique solutions to their problems.
- They’re known as a “people person” and like to always be keeping the peace.
- They are looking for solutions to solve both business and lifestyle problems.
- How to sell to The Relator
- Selling a solution that will make their lives easier.
- Allow them to pick and choose their own package offering. They don’t like to be put in a box.
- Products – allow customization, Services – allow them to build their own package.
Tune in to our full episode of a Double Shot of Branding on the 4 buyer types and how we suggest selling to them HERE.